FAQ

It’s simple really. Start by choosing a packed that looks the best for you, enter a few details about your business and we will create a logo that is perfect for your brand.

Of course, we are here to help, if you find yourself requiring more support or a deeper level of design you can alway upgrade however the first set of designs included in your original package will be counted as part of the number of designs in the upgraded package. If you already have the top package we will work with you to find the best solution.

Concepts are the ideas behind a design. They are the starting points of what your end design will look like, they are version 1.0

Revisions are the modification or changes that you want done in your designs. The number of revisions that can be done on your design is dependent on the type of package you availed.

Yes, you can. You have to coordinate with your account manager first so that we can gauge the issue and get you the designs that you have always wanted.

Yes, yes it is. If you’re not happy we’re not happy, Will help you every step of the way, if you get to the end design and you’re still not satisfied we will re-open your project to ensure you get a good result and if you still want a refund simply apply with-in 30 days of payment and we will be happy to oblige.

Please note, if you ask for a refund, you aren’t legally entitled to use any of the designs submitted to you during any part of the process.